Amazon video download not working? Fixes

Most problems come from the page not being fully loaded or a setting. Try these in order; the first one fixes most cases.

10 free videos a day · no account · 21 Amazon stores

Step by step

1
Refresh the Amazon pageAfter installing or updating AmazVids, pages that were already open do not have it yet. Press F5, wait for the page to load, then open AmazVids again.
2
Scroll down onceAmazon loads some videos, especially review videos, only when you scroll to them.
3
Check that the store is onOpen Settings → Marketplaces in the extension and make sure the store you are on (for example amazon.de) is turned on.
4
Check the daily limitThe free version saves 10 videos a day. The popup shows how many are left and when the counter resets. Invite a friend for 5 more a day, or go Pro for unlimited.
5
Let the browser downloadIf nothing happens, look for a blocked-download icon in the address bar and allow downloads from Amazon. If “Ask where to save each file” is on in Settings, a save window should open.
6
Update the extensionGo to chrome://extensions, turn on Developer mode and click Update, or simply restart Chrome. Amazon changes its pages, and updates keep AmazVids working.
7
Still stuck? Write to usEmail support@amazvids.com with the product link and a screenshot. We usually answer within a day.

Prime Video movies and shows are protected and not supported. AmazVids is for product and review videos on Amazon shopping pages.

Go to amazvids.com/lost-key and enter the email you paid with. Your key is sent to you again.

+The AmazVids icon is grey. Why?

You are not on an Amazon product page, or that store is turned off in Settings → Marketplaces.

+When does the free limit reset?

Every night. The popup shows the exact time in your time zone.

+I bought Pro but still see the limit.

Paste your license key in Settings → Pro. The key is in the email from your order.

10 free videos a day · no account · 21 Amazon stores